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Color Set
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67 686 recensioni dei clienti verificate |
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DamagedI received this product, and it was damaged. I've been trying to troubleshoot the issue with customer service but have not received a response. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDebra - We truly apologize that the product you received was damaged. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Beautiful ColorMy color choice was Medium Ash Brown and it is such a beautiful color that has richness and shine! 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Sehr zufriedenIch bin mit der auf mich zugeschnittenen Farbe sehr zufrieden. Der Goldanteil wirkt fast so, als hätte ich Strähnchen in den Haaren. Ich bekomme auch positive Rückmeldungen zu meiner Haarfarbe. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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SuperLa commande est arrivée très vite. Le mode d’emploi est très bien expliqué. La couleur correspond très bien ce que je voulais et elle couvre bien mes cheveux blancs. Par contre l’odeur des produits est très très forte, je recommande de faire l’application dans une pièce bien aérée. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Keine Empfehlung von mirDie Haarfarbe an sich hat mir gefallen! Was überhaupt nicht geht: sie hat mir die Haut sehr gereizt, ich hatte tagelang rote Stellen am Kopf und der Stirn! Somit ist die Farbe ziemlich aggressiv, dabei ist sie doch dermatologisch getestet!? Schade! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSilvia B. - Vielen Dank für Ihr Feedback. Es tut uns wirklich sehr leid, dass Sie eine allergische Reaktion erlebt haben, die möglicherweise durch unsere Haarfarbe ausgelöst wurde. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Roots didn’t takeLovely colour but my roots didn’t seem to take, they turned ginger ! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Mo J! We are sorry to hear your roots didn't take. Please check your emails, we got back to you to help you. |
Still a lot of greyIt did pretty well on my darker hair. Its a lovely color. But there is still a lot* of grey showing. And it made my hair feel really dry and frizzy. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJulie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No red in my colorThere was no red in my color just medium brown the dye didn't cover baby hairs on front or side either this happens often. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJennifer - We’re sorry to hear that your hair color did not come out as expected. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
I didn’t receive my purchaseHi, I have been away from home and although it says my purchase was delivered it hasn’t arrived. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Rebecca, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect ToneThe colorist matched my reference photo to perfection. I love my custom Chocolate Cherry color. It’s exactly the color that I wanted. 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |