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998 recensioni dei clienti |
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Did not use Recensito Colore: Biondo da medio a scuro honestly I changes my mind and didn't want bleach in my hair 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJulie - Thank you for your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Tricky but .. Recensito Colore: Castano da chiaro a scuro Not easy to keep up. I find it hard to halibut the same area. I do like the overall effect. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKimberly - Thank you so much for sharing your feedback! We are thrilled to hear you love the outcome of your highlights. Please keep your eyes peeled for an email from eSalon with some helpful application tips. Happy Highlighting! |
Absolutely brilliant Recensito Colore: Castano scuro I'm south Asian with Dark brown hair and have been desperate for highlights for over a year. I didn't want to pay ridiculous amounts to go to a salon and was ecstatic when I came across this. I got my sister to brush them on as I wear glasses and can't see without them, and she found the process very straightforward. The only negative is that the smell of the mixture is quite strong and It triggered a migraine which I had for the rest of the day. Nonetheless, when I washed it out, I couldn't contain my excitement at seeing dark blonde highlights. The toning was straightforward and I couldn't stop smiling everytime I looked in the mirror. 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Sunkissed Recensito Colore: Castano da chiaro a scuro I added highlights to blend with the highlights in my extensions. At first they did not seem like light enough but when I went out in the sun after a few days, they looked beautiful. I definitely would take smaller pieces to highlight so it looked a little more less chunky but that was on me. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAudrey-Thanks so much for your feedback! We are so very glad to hear that you are loving your Light Set results. We appreciate you sharing your joy with us. |
Color shade is perfect! Recensito Colore: Rame e mogano chiaro Shade is perfect however the color fades rather quickly and because my hair is so fine and I only wash it once a week it fades rather quickly. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDarice - We're so happy to hear that you're enjoying the Light Set (Light Copper & Mahogany)! We truly value your feedback and look forward to hearing from you again in the future. |
Liked the lightner Recensito Colore: Rame e mogano chiaro The instructions for this were a little confusing and I ended up lightening my hair more than I wanted 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKathy - We're truly sorry that Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Sunshine Recensito Colore: Rame e mogano da medio a scuro I streak it here and there just like sun filtering through 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPam - We're so happy to hear that you're enjoying the Light Set (Medium to Dark Copper & Mahogany)! We truly value your feedback and look forward to hearing from you again in the future. |
Queda súper bien Recensito Colore: Rame e mogano chiaro Es un momento ponértelo y lista 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Joli balayage Recensito Colore: Rame e mogano chiaro Joli balayage sur cheveux cuivrés mais pas assez de nuances acajou... 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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I havent used it yet... Recensito Colore: Castano scuro When i do use it ,ill let u know. 1 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNaomi - We cannot wait to see your Light Set results. Let us know if you need any assistance! |
Balayage Recensito Colore: Rame e mogano da medio a scuro Bonjour j'ai effectué mon balayage le 8 mai une semaine après avoir fait ma couleur c'était la première fois que je le faisais , je vous ai posté des photos . 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love the highlights Recensito Colore: Biondo chiaro Love this but I don’t think there’s enough highlight 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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super effet, Recensito Colore: Biondo da medio a scuro Ca sublime ma couleur et me donne l effet final voulu mais j aurai aimé avoir plus de produit pour faire plus de meches 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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If I can do it anyone can Recensito Colore: Castano da chiaro a scuro Thought I’d be adventurous and try balayage. Okay you can probably tell it was not done by a professional but I’m still happy with the product and the instructions were clear. My execution can be improved but will stick with it. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great Product Recensito Colore: Castano da chiaro a scuro The only reason i cant give them the full 5 stars is that the timing on the directions is way off. I leave this on for 8 to 10 minutes and have distinct highlights. The color or the highlights us beautiful and my hair isnt damaged. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRuth - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to hearing more feedback from you in the future! |
Fun change of routine Recensito Colore: Castano scuro Applying this is a little awkward, but I got better with more practice. I got so many compliments and people couldn't believe I did highlights myself! 6 di 6 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiChristina - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your highlights. Happy Coloring! |
Highlights Recensito Colore: Biondo chiaro This kit is designed and setup so I can add highlights to my hair color but I can't see the highlights. The system is easy to follow but I think the color needs to change, maybe. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBeverly - We’re truly sorry that our Light Set did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
My color! Recensito Colore: Castano scuro I’ve been using this product for a few years and it’s easy to do, takes about an hour. It barely lasts 4 weeks as I do have quite a bit of gray to cover. Wish it lasted a good 6 weeks. I use the color wash and camo spray for my part and temples to extend color coverage when I don’t have time to color. 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMerry - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Gute Recensito Colore: Biondo da medio a scuro Sehen gut aus, aber es ist gar nicht so einfach, dass alleine zu machen und dünne Strähnen zu erwischen. 7 di 7 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Easy to use! Recensito Colore: Biondo da medio a scuro Got a little too many highlights. This was the first time using this product so will know better next time around. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMerrie - Thank you so much for sharing your feedback with us. We are tickled to hear you’re giving the Light Set another try! We cannot wait to hear the additional feedback. |
Spot On! Recensito Colore: Biondo da medio a scuro I’ve had professional blonde balayage highlights on my light/medium brown base for ages. Due to COVID, I haven’t been to the salon in almost a year! So I decided to just do a drugstore box dye in “chestnut brown” about a month ago to cover greys. It ended up turning my hair a very very dark reddish brown. The color was also flat and kind of blah. I decided to attempt at-home balayage with Light Set in medium/dark blonde, knowing the highlights would likely turn out more on the caramel/auburn side, which I was fine with. After watching the how-to videos on the site and several YouTube tutorials, along with the written step-by-step eSalon provided, I felt pretty confident applying the bleach even as an amateur. The results are absolutely spot on! I love the depth and dimension Light Set provided. And my hair feels even healthier than before which is amazing and unexpected! Would definitely recommend for those wanting to take on diy highlights at home and will use again for sure! 48 di 48 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiElizabeth - We’re pleased to hear that you’re enjoying the Light Set (Medium to Dark Blonde)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Lovely result, but the application instructions don't consider hair texture! Recensito Colore: Rame e mogano chiaro This was the first time I've ever used the light set. I found the application process more difficult than expected. The videos that illustrate it make it look simple, but I have curly hair and applying the highlighting mixture to thin strips of my clean hair (no styling products to keep it in check!) was a real challenge. Also, I found that the size of the strips needs to be wider on my curly hair: for application instructions to be truly personalised, they should take into consideration hair texture! Having said this, I'm delighted with the overall result. 55 di 57 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect way to highlight Recensito Colore: Castano da chiaro a scuro Super easy, and awesome. I wish there were a little more for us with thick hair but still great! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKristina - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We truly value your feedback and look forward to hearing from you again in the future. |
Good Recensito Colore: Rame e mogano da medio a scuro Not bad for me 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRobin - We’re pleased to hear that you’re enjoying Light Set! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Light kit Recensito Colore: Castano da chiaro a scuro I got compliments on my hair after using this and it was easy to use. My only issue was the way it continued to lighten over time. I'm not sure anything can be done about that. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTammy - We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We truly value your feedback and look forward to hearing from you again in the future. |
Strähnen Recensito Colore: Castano da chiaro a scuro Ich muss sagen ohne Hilfe meiner Tochter hätte ich es nicht hinbekommen also kann man auch zum Friseur gehen .. aber so war die Farbe gut aber viel zu teuer .. 3 di 5 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Short Hair Recensito Colore: Castano da chiaro a scuro I wish you would provide more tips for how to apply high lights for short layered hair. It is not easy to clip short hairs in sections for high light. eSalon video is not helpful with short hair. I also suggest to offer a separate flat plate to go under hair for more clean application. This can be purchased separately and reuse each time? 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKeiko - We’re truly sorry that Light Set did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
wow! Recensito Colore: Biondo da medio a scuro It was weird putting on as I've never highlighted my hair. With help from my husband it went well and I love the added the dimension. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Lesley, We're so happy to hear that you're enjoying the Light Set (Medium to Dark Blonde)! We truly value your feedback and look forward to hearing from you again in the future. |
Good but Recensito Colore: Castano da chiaro a scuro Didn’t get good highlights on one side of head. I look uneven. It was my technique I guess but looks “🤪 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLinda - We’re truly sorry that our Light Set (Light to Medium Brunette) did provide the result's that you expected throughout your hair. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
My highlights Recensito Colore: Biondo da medio a scuro Too near my existing hair color but product great. I want to try again with lighter color or maybe adding darker also. I wish someone would touch base with me. Thanks. 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCharlene - We're so happy to hear that you're enjoying the Light Set (Medium to Dark Blonde)! We truly value your feedback and look forward to hearing from you again in the future. |
Light set Recensito Colore: Rame e mogano chiaro Gave me great highlights Would have preferred if the cap for highlights was included in order 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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I used this Light Set for only a few minutes... Recensito Colore: Biondo da medio a scuro ...and it gave a nice, extra overall "glow" and dimension to my hair color. It worked wonderfully. The only reason I did not give 5 stars, is because I think I also had a slight sensitivity to the product? 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Ma couleur et moi Recensito Colore: Biondo chiaro Bonjour, ce ne devait être quelques mèches et tout s est fondu ensemble. J adore le résultat. Mais ke retouche racine que vous M envoyez ça il se,, fondre avec la couleur.??? 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Slightly brassy Recensito Colore: Castano scuro First time DIY balayage highlights, the instructions are easy to follow, everything mixed well, I applied the toner but it's pretty brassy looking, I was expecting more of a dark blonde tint. I ordered the dark brunette kit. 5 di 5 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Like this set Recensito Colore: Castano scuro I like the way this set worked for me . Wish it had more product . Found that I ran out about half way 5 di 6 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Natural Sun kissed look Recensito Colore: Biondo da medio a scuro This had a nice result but the application was a little cumbersome for me. I like simple simple simple! Still I recommend the product. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Best light set Recensito Colore: Rame e mogano da medio a scuro I like this but I use this light set once a year 5 di 5 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Light streaks Recensito Colore: Biondo chiaro Make sure to separate the hair you want to lighten in order to give good highlights don’t make the mistake some people make by lightning all of the hair and not having highlights. 2 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Super. Recensito Colore: Biondo da medio a scuro Première essai , et très contente du résultat. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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excellent Recensito Colore: Biondo chiaro once you get the mix to the right fluidity thickness it is easy to put on but you have to be fairly quick as it dries out quicker in warm weather. Easy to apply and the shimmering tone is just perfect 11 di 11 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great product Recensito Colore: Castano da chiaro a scuro Hard to do yourself. 7 di 7 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Practice makes perfect Recensito Colore: Biondo chiaro This was much harder than the basic colour as the colour itself is much thicker. A nervous first application of just a few strands made me realise the colour was excellent and it wasn't as hard as I thought. I do wish that it was possible to have a trial go first as highlights can be tricky. Anyway I got there and will do it better next time. 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Bon résultat mais... Recensito Colore: Biondo da medio a scuro Pour ce qui est du résultat l eclaircissement ou le balayage est satisfaisant mais le cheveux est ultra sec après.. Donc ça vaut le coup mais après pensez à faire beaucoup de soin à vos cheveux 10 di 10 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great color Recensito Colore: Biondo da medio a scuro This was great color but a little dark for me, I told them and they adjusted the color, it is perfect now! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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light set Recensito Colore: Biondo da medio a scuro would like this again I am going back after this last order 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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great porduct Recensito Colore: Rame e mogano chiaro put on to heavy first but learning to cut back 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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High lights Recensito Colore: Rame e mogano chiaro Lighten up my hair a bit too much, but need to use a bit less in the future for myself. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love it Recensito Colore: Castano scuro I need 2 more runs and I’ll be at hairdresser level, it’s a learning curve for sure but now that I am getting the hang-of-it I really like it! 8 di 8 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Out of stock too long Recensito Colore: Biondo da medio a scuro Come on how can this product be out of stock week after week! Why can’t we order and it ships when it is in. Why do I have to continually go to the website to check whether I can order? It is summer, the perfect time for highlights and nothing!!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Farbe passt nicht zur ursprünglichen Farbe Recensito Colore: Castano da chiaro a scuro Meine Haare sind leider orange bzw haben nun einen rotstich. Das passt leider nicht zum asch in meiner vorherigen Farbe. Meine Haare sehen nun leider nicht mehr gut aus und ich muss diese Woche einen Friseur finden :( 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiEs tut mir sehr leid zu hören, dass Sie mit Ihrer Farbe unzufrieden waren . Wir nehmen unsere Zufriedenheitsgarantie sehr ernst. Gern würden wir es wiedergutmachen und unser talentiertes Team von Coloristen stehen gern zur Verfügung zu helfen. Schreiben Sie uns bitte eine kurze E-Mail an [email protected] und wir helfen Ihnen weiter! |
A definite no for me Recensito Colore: Castano scuro It is completely uneven, only colored the top section of my hair, and lightened it from darkest brown to like a blondish orange. I wanted subtle highlights. I can’t walk around like this until my next kit arrives. I contacted the colorists that contacted me and asked for a refund. I’ve now had to order two orders of my regular color and they haven’t responded about a refund for this. My regular color they sent me was beautiful and I should have left it. 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDanielle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
Product left my hair a brassy orange color and the toner did little to fix it Recensito Colore: Biondo chiaro Product left my hair a brassy orange color and the toner did little to fix it. I have dark ash blonde hair naturally. I tried to put the information as I ordered that my hair had the tendency to pull orange during highlights. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSuzette- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Farbergebnis rot statt dunkelbraun, schade Recensito Colore: Castano scuro Das ist nicht das Farbergebnis, was ich mir gewünscht hab. Mit dunkelbraun Balayage hat diese Farbe nichts zutun :( 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRamona - Es tut uns sehr leid, dass unsere Farbe nicht Ihren Erwartungen entsprochen hat. Wir nehmen das Feedback unserer Kundinnen und Kunden sehr ernst und arbeiten jeden Tag daran, unsere Produkte weiter zu verbessern. Wir hoffen, Sie weiterhin auf dem Weg zu perfektem Haar begleiten zu dürfen! |
THIS IS JUST PLAIN BLEACH Recensito Colore: Rame e mogano chiaro THIS TOTALLY JUST BLEACHED MY HAIR ON THE TOP. ITS AWFUL. IF YOU ARE A NATURAL REDHEAD, DO NOT USE. The underside is fine, but the top is horrific!!!!!!!!!!!!!!!!!!!!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Christina, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
l'effet escompté est là Recensito Colore: Biondo da medio a scuro bémol : 3x trop de produit : gaspillage pollution sinon ma couleur est plus vibrante plus lumineuse avec un balayage réalisé avec ce produit 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiIsabelle M. - Merci de partager votre expérience avec nous. Nous sommes ravis d'apprendre que le balayage Light Set apporte la touche de luminosité que vous souhaitez ajouter à votre couleur. En revanche, nous sommes désolés que la quantité de produit était trop importante. Nous apprécions votre retour et prenons en compte vos remarques. |
It didn’t work I can’t see the highlights Recensito Colore: Castano da chiaro a scuro I had a major issue with both the hair color and the highlights. The hair color did not take as the grays could be seen immediately after rinsing the hair color off then I tried applying the highlights the next day and they did not take. They did not work. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiGloria - We truly appreciate your feedback and are so sorry to hear that the color and the Light Set! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ok, but the Youtube video from E-salon is not the same as the included instr Recensito Colore: Rame e mogano chiaro I followed the YouTube video but didn’t get great results. Later, I realized the written instructions were actually different. That’s on me for trusting the video, but I wanted to watch and make sure I understood everything before risking my hair. When I reached out to eSalon, they sent me more color (not another lightening kit to fix it) and advised me to touch up near my scalp. I followed those written directions exactly and ended up with brown hair again. I really wish they had sent a full new set along with better guidance on how to achieve the results I originally wanted. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Margie, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It looks terrible Recensito Colore: Castano da chiaro a scuro the highlight do not blend well. It was a mistake 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPatricia -We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Brassy Recensito Colore: Castano da chiaro a scuro Made my hair so brassy. I was super disappointed now I am trying to figure out how to fix it 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHollie - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Pas la bonne teinte Recensito Colore: Rame e mogano chiaro Balayage cuivré commandé resultat Balayage miel 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiOphelie D. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que notre kit de balayage Light Set n'a pas répondu à vos attentes. Nous allons revenir vers vous par email afin de vous aider et conseiller. Veuillez vérifier vos emails pour plus d'informations. À très vite ! |
Subtle highlights? Nope Recensito Colore: Castano da chiaro a scuro So I tried the light set because it said the highlights were subtle. I look like I took straight peroxide and highlighted my hair circa 1992 when I was in middle school. I look a mess! Don’t do it. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Sarah, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
BLEACH Recensito Colore: Castano scuro It was bleach, the purple toner did nothing to tone down the orange. I followed all of the instructions and watched the video numerous times beforehand. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Cathy, We’re truly sorry that our Light Set (Dark Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Turned my hair orange Recensito Colore: Rame e mogano da medio a scuro I would give it no stars. The shade was recommended to me by esalon but turned my hair basketball orange. They sent me a Demi color to cover which worked but took 5 days to rectify the problem. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Cheveux roux Recensito Colore: Castano da chiaro a scuro En suivant à la lettre la video, mes mèches sont orange roux. J’ai du acheter une teinture en grande surface pour cacher ce gâchis 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiVeronique H. - Merci d'avoir partagé votre avis avec nous. Nous sommes vraiment désolés d'apprendre que notre kit de balayage Light Set n'a pas répondu à vos attentes. Nous allons revenir vers vous par email afin de vous aider et trouver une solution. À très vite ! |
Made no difference Recensito Colore: Biondo da medio a scuro Disappointed. Watched the video, followed it exactly along with instructions. My hair is still exactly the same 😭 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Alice! We are sorry to hear your color looks exactly the same. Please check your emails, we got back to you to help you further. |
Très mauvais service client Recensito Colore: Castano da chiaro a scuro La commande n'est toujours pas arrivée après 10 jours. La seule solution proposée par le service client est d'appeler moi même le transporteur. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiGabrielle M. Merci votre commentaire. Nous apprécions votre patience concernant nos délais de livraison qui peuvent prendre jusqu'à 10 jours ouvrés. Votre commande a été expédiée il y a 7 jours ouvrés. Si vous ne recevez pas votre commande dans les délais indiqués, nous serions ravis de vous aider. Nous restons à votre écoute. |
Horrible Recensito Colore: Castano da chiaro a scuro Bonjour, J'ai tenté mais c'est une catastrophe J'ai des trous partout.... Je souhaite annuler immédiatement mon abonnement. Cordialement Laura BESTMAN 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLaura B. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que vous soyez déçue par le Light Set. Nous allons revenir vers vous par email afin de vous aider autant que possible et trouver une solution. Veuillez vérifier vos emails pour plus d'information. |
Maybe it could have worked better.... Recensito Colore: Biondo da medio a scuro I love the idea; I love the packaging. I am not so sure about the rest. I did order Medium to light blonde. I have orange/brassy hair on the top layer. I used everything exactly as directed from the easy-to-read instructions. I am now trying to fix this. My hair lady said she would charge me 300.00 for a color correction. I will not order again. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTara - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No recibí mi producto Recensito Colore: Biondo da medio a scuro Hice mi pedido y pagué un cargo extra para tener un envío más rápido, sin embargo, lo hice el 29 de marzo, ya hoy es 7 de abrir y no hay actualización del estado del pedido. No contestan mis mensajes ni tampoco encuentro la opción para solicitar un reembolso. Podría esperar tranquila si hubiera forma de tener una actualización, pero no hay atención al cliente. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, María: Sentimos que no hayas recibido tu pedido. Por favor, revisa tus emails, te acabamos de escribir para poder ayudarte. |
Did not use Recensito Colore: Rame e mogano chiaro 3* as cannot say if it was good or bad as I was so disappointed with my custom colour I didn’t bother using 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Claire! Thank you for your message. Please check your emails, we got back to you. |
Crazy streak! Recensito Colore: Biondo chiaro Overall things went as per usual, having done this before, but I ended up with an unsightly streak! I don’t know how this happened! I’m not sure if I used too much product in one spot or left it on too long, but it just looks terrible. Unfortunately I don’t think there is a way to fix it except to dye my hair! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Karen, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It did not seem to work probably I did it wrong. Recensito Colore: Biondo chiaro Can I get my base color less gold? 0 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKathleen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Doing highlights on your own isn’t recommended Recensito Colore: Biondo da medio a scuro I had a disastrous outcome where my dark brown hair turned bright orange. I was unable to keep the highlights separated from my unhighlighted hair, and my stylist said that it’s hard to do on your own and she always has someone else do hers. My colorist uses foil to keep the highlighted hair chemicals away from the rest of the hair and something like that is needed here. 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Patty, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Have not received order!!!! Recensito Colore: Castano scuro I ordered this set a week ago and still have not received it!!!!! I called yesterday and spoke to a rep that couldn’t help with speeding up the shipping!!!! 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiGina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
orange/red hair Recensito Colore: Castano scuro Not sure what happened but my highlights came way too red/light. I even had a friend apply it. I had to buy several toner products to chill it out and it's still messed up. 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Mary, We’re truly sorry that our Light Set (Dark Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn’t work well for me Recensito Colore: Castano da chiaro a scuro I do not recommend for hair that pulls red, because your hair will be orange highlights. 2 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMelissa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Needs to be lighter! Recensito Colore: Biondo chiaro I’m not sure why I thought this would be straight bleach to give ultra light highlights but this was more of a low light and I’m not mad. It turned out classic and blended well. Just wish they were much lighter. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCasey - We’re truly sorry that our highlights did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Keep a look out for an email with some information about our highlights. We hope to continue helping you find hair perfection! |
balayage Recensito Colore: Castano da chiaro a scuro non utilisé 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiChantal L. - Bonjour, nous serions ravis de connaître votre avis lorsque vous aurez utilisé le Light Set. Si vous avez des questions, n'hésitez pas à nous contacter. |
white Recensito Colore: Biondo da medio a scuro what happened my hair has gone lighter not darker it’s gone beige 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Jane! We are sorry to hear your hair turned lighter. Please check your emails, your colorist has got back to you. |
Blondierung nicht so stark Recensito Colore: Biondo da medio a scuro Ich hätte mir die Blondierung sichtbarer gewünscht 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKatrin M. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Light Set (Medium to Dark Blonde) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
Aïe aïe aïe Recensito Colore: Castano scuro Il m’est difficile de dire que c’est une super idée 😅 j’ai tout suivi à la lettre, respecté les temps de pose etc et… mes cheveux ne sont ni châtain foncé, ni rien qui y ressemble mais plutôt orange horrible 😅 Du coup demain on part en sauvetage chez un coiffeur pour espérer réussir à ressortir quelque chose de ça 😅 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiOphelie G. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que notre kit de balayage Light Set n'a pas répondu à vos attentes. Votre satisfaction est très importante pour nous et nous souhaitons vous aider. Nous allons revenir vers vous par email afin de mieux vous assister. |
Ridiculous!!!! Recensito Colore: Biondo da medio a scuro NEVER AGAIN!!!! My hair is almost bright orange!!!! This has NEVER happened with your dye before, but this order fried my hair AND it’s bright orange!!!!! I’m so mad, not even funny!!! 1 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTrista- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Does not work as advertised Recensito Colore: Castano da chiaro a scuro I have used esalon color every three weeks for the past 4 years and thought I would give light set a try. I watched the videos and read the instructions. I applied as directed and the indicated processing time, used the included shampoo and toner. The result? Orange highlights in my hair. Not the subtle highlights as advertised. The light set probably works for light brown and blond hair but not on medium brown hair or darker. I had to dye my hair a shade darker just to cover the orange when I fact I was wanting to go lighter, hence the trial of light set. It will take at least a year for the dark to grow out. To say the least, I am disappointed 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKristine - We're truly sorry that our Light Set did not workout for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Farbton nicht gut Recensito Colore: Castano da chiaro a scuro Hat absolut nicht funktioniert. Der Farbton war ebenfalls sehr unschön. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiInga S.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Light Set (Light to Medium Brunette) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
Very disappointing Recensito Colore: Castano da chiaro a scuro I followed the instructions exactly but sadly I was left with various shades of burnt orange throughout my hair. The toner made no difference. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Jennifer! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
What a disaster! Recensito Colore: Castano da chiaro a scuro These highlights are just awful. I followed the instructions precisely and I got yellowish orange highlights. I look like a clown. The worst thing is this happened on a weekend. Phone support is only available during the week so I sent an email asking for help. I’ve had no response and this is the third weekday. So now I get to go to the salon and spend at least $150 to fix this disaster. So much for trying to save money by using esalon. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Jill, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not a good result!!! Recensito Colore: Castano da chiaro a scuro I have been using eSalon color for several years & have always been very pleased!!! However, I just tried the light set & was not at all satisfied. I followed the video instructions very carefully & felt I did everything as instructed. My highlights turned out very brassy & uneven. I would not recommend trying this product. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCecilia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hot roots Recensito Colore: Castano scuro This gave me horrendous hot roots and i followed the directions 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Lauren, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Soo brassy Recensito Colore: Castano da chiaro a scuro I followed directions to a tea and now I look like a brassy dope. I used the toner mask twice now and it is still horrific. I am so disappointed and embarrassed that I have brass streaks through my hair until they grow out. I could not be more disappointed right now 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAvery - We're truly sorry that our Light Set did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Orange Recensito Colore: Biondo da medio a scuro This is awful. Turned my hair orange . The toning mask did nothing and I ended up having no choice but to go to a professional who had to color correct my hair. It was a waste of money and time. I do not recommend. 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKrista - We're truly sorry that our Light Set did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Looks awful Recensito Colore: Castano da chiaro a scuro Update: Esalon credited my account for the cost of the light set w/o me asking for that, so I do appreciate their practices as a business. Just wasn't happy with the results. My hair is a level 6 brown and used the light to medium brunette kit. The highlights were very drastic, too light and almost orange. The toner didn't tone at all. Luckily I had an extra bottle of all over color to cover the highlights. Unfortunately as the color fades the highlights will show through. I would not recommend the light set. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Unzufrieden Recensito Colore: Castano da chiaro a scuro In der Beschreibung hieß es, das die vorhandenen strähnen aufgefrischt werden, nach der Anwendung waren alle meine Haare blond und extrem kaputt 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSV0611 - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Light Set (Light to Medium Brunette) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
Epic fail Recensito Colore: Biondo chiaro This was very difficult to use. I have been really happy with the regular color so I thought I would try the light set. It didn’t mix up the way it was supposed to. It was very difficult to apply. It came out really brassy. Not something I will try again. 5 di 5 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJennifer - We’re truly sorry that our Light Set (Light Blonde) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
The worst product I have ever used Recensito Colore: Rame e mogano chiaro Okay I don’t even know where to begin. I read the instructions and did as directed. There is not enough activator to keep the lightener hydrated enough to keep on the hair. It just dries and is a powdery mess. Application is poor due to the thick consistency. Which yields poor results. I followed instructions, got assistance with application, and it is quite frankly awful. Now have to go to the salon or to buy a box die to fix this awful mistake. Save yourself the trouble, don’t buy this. 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Antonia, We're truly sorry that our Light Set - Light Copper & Mahogany did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Do Not try at home Recensito Colore: Castano scuro After dying my hair with a beautiful custom made brown from here i tried the light set! Regret this so much as will now have to go to the salon to fix the mess it caused. patchy orange strands, even though followed instructions and watch the video several times before applying. ! Would not recommend 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Rachel! We are so sorry to hear the Light Set hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Splotchy highlights Recensito Colore: Castano scuro I am leaving 2 stars because I would have liked the highlights had they not turned out splotchy. Not as bad with the first few, but closer to the top layer there was huge splotches of hair that stayed brown in the sections that i attempted to highlight. I had to go to a salon to have my hair fixed. Apparently the splotchy parts were from the solution drying out too much before applying. I did mix it when it started to puff up per instructions so ... I don't know. I attempted to save money doing this at home and then spent almost $200 at the salon to fix it. Anyways, if you have no experience with highlighting your own hair, you may want to just have it done professionally. 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAnna - We're truly sorry that our Light Set did not work out as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did not spread well Recensito Colore: Rame e mogano da medio a scuro I'm not sure if I stirred it too long or not long enough bc it was very thick and hard to spread and came out patchy. My hair was lightened but my roots were bleached in some places. It looked real bad. Luckily I had a hair dye on hand in case I didn't like it so it was a relatively easy fix thank god. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Katie, We're truly sorry that our Light Set (Medium to Dark Copper & Mahogany) did not provide the balayage affect that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Product is good Recensito Colore: Castano scuro I just didn't like the color,I thought it was going to be a little darker. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRenee - We’re so sorry to hear that you were disappointed by the results of your Light Set application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Went to old address never got Recensito Colore: Biondo da medio a scuro I would’ve liked it I’m sure if I got it haha . My address has been updated so I’m not sure what happened. Should’ve gone to 208 pleasant street Marblehead MA 01945 that’s the address on my profile 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHolly - I am sorry to hear your latest order has not been received. Please keep your eye out for an email from us for your next steps! |
Man muss es können. Recensito Colore: Castano da chiaro a scuro Die Farbe der Strähnchen ist sehr schön, aber man muss es zu zweit machen um die Strähnchen regelmäßig zu verteilen. Bei mir sieht es sehr unprofessionell aus. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiUrsi. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Light Set (Light to Medium Brunette) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |