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Color Set
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67 686 recensioni dei clienti verificate |
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Not as orderedColour was not what I ordered. Not sure why colourist would decide to change my selection. Would not order again. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMaureen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
BeurteilungDie Farbe ist mit 11,-€ schon teuer genug und das daß Abo automatisch läuft ohne das daß explizite kommunizierten wird ist eine unverschämtheit.Aber daß die 2 Lieferung mit 29,45 € zu buche schlägt ist unseriös.Fühle mich getäuscht von 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiUrsula R. Vielen Dank für Ihre Kontaktaufnahme! Mit eSalon haben Sie viele Möglichkeiten. Wenn Sie eine Bestellung über eine Rabattaktion aufgeben, werden Ihnen während des Bezahlvorgangs Informationen zu unserem wiederkehrenden Versand angezeigt. Sie können aber auch Einzelbestellungen aufgeben – ganz ohne Bindung. Der Vorteil eines Farb-Abos besteht allerdings darin, dass Sie bei jeder Bestellung 20 % sparen. Das ist ein großer Vorteil für viele Kunden, die ihr Haar öfter färben. Außerdem haben Sie die Möglichkeit, das Abo jederzeit zu kündigen. Bitte teilen Sie uns eine Bestellnummer an die folgende E-Mail-Adresse [email protected] mit, damit wir Ihnen weiterhelfen können. |
Color was oxidized (according to my hair hairdresser)My roots turned out bright orange and pink 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDawn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Light brownMy hair turned out darker 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Shaheen! We are sorry to hear that your color has turned out darker. Please check your emails, we just got back to you to help you further. |
Canas rebeldesHola cómo estás? No se que pasa pero mis canas no toman el color, me gusta mucho el tono pero necesito un cambio para que las canas agarren el color de lo contrario prefiero no recibir mas el producto. Por favor ayúdenme 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Norma: Sentimos que tus canas no se hayan cubierto. Revisa tus emails, te acabamos de escribir para poder ayudarte. |
HorribleDesactiven el plan me dañaron mi cabello yo teniendo mi cabello dorado me enviaron un negro buenos abusadores desactiven ese plan que yo nunca autorice y devuélvanme todo mi dinero 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Raquel: Sentimos que tu color haya dañado tu cabello. Revisa tus emails, te acabamos de escribir para poder ayudarte. |
Didn't cover my graysI didn't like it 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCarmen - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
No shine, blahIt has no shine, my hair looks like matte strings. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJappreet - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Contente mais couleur plus foncée qu’espéréeJaime le soin avec lequel tout est préparé , juste un peu déçue que la couleur ait donné un rendu un peut trop foncée, plus que celle que j’ai eu avant 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKristina M. - Merci beaucoup pour votre commentaire. Nous sommes désolés d'apprendre que votre coloration soit plus foncée que prévu. Nous souhaitons vous aider à obtenir la meilleure couleur qui soit et allons vous contacter par email pour plus d'information. Nous avons hâte de préparer votre coloration ajustée ! |
not what i wanted at allI'm very disappointed it is a great system but the color I wanted was not supplied and so it has left me sad and frustrated 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJeanna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |