|
Color Set
|
67 625 recensioni dei clienti verificate |
|
Ordina per: |
|
Worst then the restThis color was way off. Worst then the rest. My hair is more brown then ever. After 3 tries to get it right I give up ordering online. I would rather pay the salon price which after shipping and fixing what you guys do wrong to my hair is actually cheaper! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiLeeanne - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
The color is drab] I ordered a blond with no golden colors in it but it's not the color that I wanted I have sent multiple messages and I'm still getting the same color I get light blonde with pearl I wanted more of a Platinum blonde I am not satisfied with the color that I'm getting if you could give me like a platinum blonde or something lighter with highlights I will keep ordering if you can't do that and I'm not trying to be hateful or sarcastic I don't want any more orders but I would like to give you another chance on a platinum blonde thank you 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiDarlene N. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals.Our Color Experts have been in contact via email and will be happy to assist in this process. |
Canas rebeldesHola ,la primera vez estuve muy contenta c mi color y me duró mucho, pero ésta vez no fue lo mismo mis canas no se cubrieron del todo. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiMadelaydis: - Gracias por escribirnos. Sentimos mucho que la cobertura de tus canas no haya sido como esperabas. Te hemos enviado un email para solucionarlo. ¡Saludos! |
The color was not what I wantedI love the color shampoo I do not like the hair color 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiDebbie W. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! Your eSalon Team |
Great serviceDid not cover my greys unfortunatly, but i gotta say the hair that it did cover was the exact color i wanted, lol. So im half and half on this one. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiAllison - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula! Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Fried my hair!!!!I'm going to have to get 6 inches cut off!!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiAlicia - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Please keep your eyes out for an email from us shortly. |
Takes on red undertonesAfter a couple weeks, the color takes on more reddish undertones 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiNikki - We apologize that your hair color wasn’t what you expected. We would love to work with you to adjust your formula for your upcoming order; our Color Experts have contacted you via email. Keep an eye on your inbox for more details. |
Bad colorThe brown I ordered turned my entire head orange/red! After one wash the ends were blonde again and the rotors were orange 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiZanna K. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hate it.Worse experience of my life. Not good communication. Never hated my hair more. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiBrittany M. - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your result. Upon reviewing your account I can see that an email was sent to you regarding this matter. I will however reach out to you via email again to discuss this further, and see what we can do about remedying this. Keep an eye on your inbox for more details. |
Didn’t cover my grey’sI won’t be buying this again, was a great idea but didn’t come close to covering my grey hairs. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiSharon - We’re sorry to hear that your hair color is not covering greys as expected. We've received your comments, and we'd love to adjust your formula to for your next color order to deliver results better suited to your needs. Our Color Experts have contacted you via email; please check your inbox for more details. |