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Color Set
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67 625 recensioni dei clienti verificate |
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I wanted to like itNot sure if it was the formula or the color but this color left a cheap looking tint to my hair :( I definitely have to go dark to try to fix this 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLori R. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
ArnaqueVous prelevez un abonnement sans que la personne soit aucourant Alors que je pense effectuer un achat poctuel Payer une coloration 25 euros c est enorme 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiEl badri F. - Merci de nous avoir contactés. eSalon offre plein d’options pour vous. Si vous passez commande par le biais d’une offre promotionnelle, vous verrez également des informations concernant notre service de livraisons automatiques au moment de la validation de la commande. Vous pouvez aussi choisir l’achat unique si vous préférez commander une seule fois. L’un des avantages de notre Abonnement Couleur est la réduction de 20 % sur toutes les commandes. Il est sans engagement, vous ne payez que ce que vous commandez et vous gérez absolument tout : la fréquence de livraison, le report, l’annulation, l’ajustement de la couleur… Nous vous avons envoyé un e-mail pour vous expliquer plus en détail. Merci ! |
Adjusting colorIs it too late to change color? I like the first one. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiEun J. - Here at eSalon, we are always striving to create the best products possible. We have reached out to you via email to discuss this matter further, and see what we can do. Keep an eye on your inbox for more details. |
Me disgustó bastante el productoEl color era muy oscuro y de un rubio oscuro o medio pase a un castaño. Y no es mi color habitual. Con lo cual me ha oscurecido bastante el pelo y he tenido q recurrir al final a un profesional 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMaría José: - Sentimos mucho que el color no haya sido como esperabas. Estamos encantados de poder ayudarte, para ello te hemos enviado un email, al correo que tienes registrado en tu perfil. ¡Saludos! |
colorThe color was too dark... Sorry t 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAudra B. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
It’s okI wanted one thing but what they gave me wasn’t exactly what I wanted. Plus the colour faded fast. The shine & hair was good but I wish the colour lasted longer. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiStephanie W. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I've asked to cancel and this company won't listenI turned off my shipments, and it even says "restart plan". It's not even set to ship but keeps shipping. This company is terrible. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBonnie R. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Just to confirm, your Colour Plan has been turned off. Please let us know if there is anything else we can do to help! |
Good, but too lightI really like this, but the color is a bit too light. I’ve never been able to find my true hair color in a bottle. I was hoping this would be different. I am disappointed. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJamie P. - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedy this situation. Keep an eye on your inbox for more details. |
Still not thereI want a light blonde overall, to match my natural color. We have been adjusting this, but the result is still darker than desired. It is now a medium blonde, at best. I wait over 10 weeks now between applications, in the hope that the next will be the desired result. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJeff - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nice for the first couple of weeksThe product is easy to use. Color looks great for the first 5 weeks and then mine faded to a reddish brunette. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJulia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |